Human Resources management as a tool for educational inclusion at UNINBE: challenges and perspectives

Abstract

The University of Namibe (UNINBE), established in 2020, is a public higher education institution with a Human Resources and Social Action Department, responsible not only for managing recruitment processes and performance evaluations but also for promoting social support and cultural and educational activities. This structure has played an important role in promoting educational inclusion through initiatives such as awarding scholarships, providing university residences, and implementing support programs for students facing socioeconomic vulnerability. This study aimed to analyze how human resources management contributes to the implementation of inclusive educational policies at UNINBE. The methodology used was qualitative, with a descriptive and exploratory approach, based on the analysis of institutional documents and semi-structured interviews with managers and members of the academic community. The main results show that although there has been significant progress in institutional commitment to inclusion, important challenges persist, including the scarcity of specialized training for professionals, insufficiently adapted infrastructure, and the difficulty of effectively implementing inclusive policies. It is concluded that, despite the limitations, UNINBE has the potential to become a national benchmark in inclusive higher education. To achieve this, it is essential to strengthen strategic actions to ensure continuous training, expand physical and technological accessibility, and align with inclusive educational guidelines, both nationally and internationally.